Refund & Cancellation Policy

1. Subscription Cancellation

You may cancel your Pro subscription at any time from your account settings. Upon cancellation, you will retain access to Pro features until the end of your current billing period. No further charges will be made after cancellation.

2. No Refund Policy

All payments made to SmartFlex are non-refundable. Since SmartFlex provides digital services that are instantly accessible upon payment, we do not offer refunds on any subscription plans or credit pack purchases once the payment has been processed.

3. Non-Refundable Items

• Monthly or annual Pro subscription fees
• One-time credit pack purchases
• Renewal charges
• Partially used subscription periods

4. Exceptions

Refunds will only be considered in cases of duplicate payments or technical errors caused by SmartFlex that resulted in an incorrect charge. Such claims must be reported within 48 hours of the transaction to mithunp36@gmail.com.

5. Payment Disputes

Before raising a payment dispute or chargeback with your bank, please contact us at mithunp36@gmail.com. Chargebacks filed without prior communication may result in immediate account suspension.

6. Contact Us

For billing-related queries, reach us at mithunp36@gmail.com. We aim to respond within 2 business days.